“People identify the destination with their experience,” adds Carolyn Fennell, GOAA senior director of Public Affairs. Technology, Multimedia & Security Design: Burns Engineering
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Mechanical/Plumbing Engineering: Syska Hennessy GroupĮlectrical Engineering: Matern Professional Engineeringīaggage Handling System Design Criteria Package: AECOM General Consultant: Ricondo & Associates Schenkel Shultz
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Notable Features: 100% automated passenger screening 100% facial recognition for international arrivals/departures large-screen interactive multimedia display baggage handling system with radio frequency identification tags for 100% tracking full integration of rail, air & ground transportation common-use passenger processing systems upper-level arrivals configurationĬonstruction Managers at-Risk: Hensel Phelps Turner-Kiewitīaggage Handling System Design/Build/Operation/Maintenance: Operator: Greater Orlando Aviation Authority
Location: Terminal C, in the South Terminal Complex “‘The Orlando Experience’ means the overall customer service experience that makes the airport almost a destination in and of itself,” explains Kevin Thibault, chief executive officer of GOAA. The new Terminal C features a host of advanced technologies and enhancements designed to offer travelers a top-level arrival experience that viscerally conveys the culture of Central Florida. Moreover, he says its innovative terminal and associated infrastructure will provide “an unforgettable travel experience.” Davin Ruohomaki, senior director of construction and engineering at the Greater Orlando Airport Authority (GOAA), notes that the $4.2 billion South Terminal Complex project is the largest in the airport’s history.
Scheduled to open this fall, the new 1.6 million-square-foot Terminal C is the jewel of MCO’s South Terminal Complex, which will connect to the airport’s new train station and will eventually include a Terminal D. (Yes, the airport is so serious about delivering The Orlando Experience ®, it actually trademarked the phrase.) From gate to curb and back again, guests traveling through the new $2.75 billion terminal at Orlando International Airport (MCO) will be fully immersed in The Orlando Experience ® -complete with jaw-dropping multimedia displays, full-size palm trees and a baggage system with 100% tracking.
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